Articles on Communication

• Communication How to Become a Better Technical Writer
  Strong writing skills are essential for IT professionals because people will judge the quality of technical work based on how well it's communicated. Improving requires deliberate practice through...
• Privacy Security of Third-Party Keyboard Apps on Mobile Devices
  Third-party mobile keyboards with network access can capture keystrokes and transmit them to developers' servers, creating keylogger-like risks. Keyboard developers vary widely in their security...
• Social Networking 5 Tech Trends That Explain the Evolution of Online Threats
  Five technology trends—mainstream Internet adoption, mobile device proliferation, social networking, connectivity between physical and virtual worlds, and cloud computing—have shaped how criminals...
• Communication Tips for Troubleshooting Human Communications
  Effective communication requires empathy, acknowledging different perspectives, and phrasing arguments using the other person's terminology and objectives. Key tips cover email best practices,...
• Encryption Confusing the Padlock and the Favicon in the Web Browser
  Attackers can display padlock-shaped favicons to fool users into thinking non-HTTPS connections are secure. Chrome and Firefox addressed this by removing favicons from the URL bar, while Internet...
• Communication Slides for Presentation on Real-World Social Engineering Attacks