Articles on Communication

• Product Management What's It Like to Join a Startup's Executive Team?
  Joining a startup's executive team involves gaining situational awareness by talking with colleagues, board members, and customers to understand the company's real state. The early period also...
• Malware Disambiguate "Zero-Day" Before Considering Countermeasures
  The term "zero-day" can refer to vulnerabilities for which no patch exists, or to malware with no known detection pattern—two distinct threats requiring different countermeasures. Using "zero-day" as...
• Incident Response Report Template for Threat Intelligence and Incident Response
  Large-scale intrusions require organizing intelligence about adversary actions and response efforts. A threat intelligence report template leveraging the Intrusion Kill Chain, Courses of Action...
• Social Engineering Website Backup Company's Misleading "Invoices" Suggest a Scam
  WebsiteBackup Company sent unsolicited letters resembling invoices to businesses, confusing recipients into thinking they owed payment for services they never ordered. The letters lacked the legally...
• Social Engineering The Manipulative Nature and Mechanics of Visitor Survey Scams
  Visitor survey scams use multiple choice questions to provide an excuse for offering "rewards," then employ scarcity tactics and fake testimonials to persuade victims to provide credit card details...
• Authentication The Reports of Passwords' Demise Have Been Greatly Exaggerated
  Passwords remain ubiquitous, but how we use them is changing. Biometric authentication lets people enter passwords less frequently, password vaults make complex credentials practical, and two-factor...