Articles on Communication

Below are my perspectives on communication, drawn from my work as a security leader and practitioner.

• Communication Interactive Replays of Conversations: A New Tool
  Conversation replays add an engaging dimension to training materials and docs. Save the conversation and your annotations in a data file, then use my tool to generate a self-contained HTML player you...
• Artificial Intelligence Write Good Incident Response Reports Using Your AI Tool
  I released an MCP server to give your AI expertise to write good IR reports from raw notes or to get constructive feedback on existing content. You can replicate my approach to codify your own...
• Communication How to Write Good Incident Response Reports
  Writing effective incident response reports is essential for communicating critical details, instilling confidence, and facilitating organizational learning. A good report should be concise,...
• Incident Response A Report Template for Incident Response
  Effective incident response relies on clear communication and structured documentation to ensure incidents are handled consistent with stakeholder expectations. A customizable incident report...
• Leadership Three Ways CISOs Can Drive More Meaningful Collaboration
  Modern CISOs must evolve from pure technologists into business leaders who actively collaborate with non-IT stakeholders. By gaining situational awareness, demonstrating how security supports...
• Communication Shift Your Mindset from Conflict to Collaboration to Succeed in Security
  The traditional combative mindset of security professionals often leads to friction with other departments and a reputation as the "Department of No." To become business enablers, security teams must...