Articles on Communication

• Incident Response Tips for Starting a Security Incident Response Program
  Create a hierarchy of incident response documents: brief executive-level policy, detailed procedures for technical managers, and guidelines/checklists for responders. Keep them succinct using bullet...
• Social Engineering How the Scarcity Principle is Used in Online Scams and Attacks
  The scarcity principle—people value less available opportunities more—powers online scams: fake expiration countdowns, CAPTCHAs before malware downloads, and login screens blocking desired content....
• Malware Getting to Know Larry Seltzer (Not Lenny Zeltser)
• Training Presentations, Webcasts and Speaking Engagements
• Training Benefits of Learning in a Group
• Social Networking Retrospective: Why I Started This Security Blog