Security builder & leader

Social Engineering Western Union Scam - The Role of a Money Mule

Western Union scams entice victims to send money—at the end of the trail is a money mule. Criminals recruit individuals, often unknowingly, to receive and forward stolen funds, making the money trail harder to trace. Understanding real-world social engineering reveals how criminals operate.

I am very interested in the way real-world attackers—rather than penetration testers—use social engineering techniques. Jerome Segura describes one such scam that entices the victim to send money using Western Union. What happens once the money is received? As Jerome puts it, “at the end of the trail there is a mule…

For another reference on the topic, take a look at the recent article by Brian Krebs, where he discusses how individuals are recruited to become money mules.

If you’re interested in my earlier thoughts on social engineering techniques used in the real world, take a look at the CSO article by Joan Goodchild that discussed my presentation on the topic: Social engineering techniques: 4 ways criminal outsiders get inside.

Lenny Zeltser

About the Author

Lenny Zeltser is a cybersecurity leader with deep technical roots and product management experience. He created REMnux, an open-source malware analysis toolkit, and the reverse-engineering course at SANS Institute. As CISO at Axonius, he leads the security and IT program, focusing on trust and growth. He writes this blog to think out loud and share resources with the community.

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