Learning How to Influence – Tips for Security Professionals

Information security professionals are often in the position where they need to influence colleagues, vendors, partners and customers. Yet, they don’t always have the formal power to affect the desired changes. To improve the odds that people will do as you ask, you must be good not only in the content of the message, but also in how you present it.

Here are my favorite books that discuss the principles of influence, negotiation and decision-making:

Here are a few of my earlier tips on crafting a convincing message to express yourself properly:

Have tips and recommendations of your own? I’d love to hear from you.

Updated

About the Author

Lenny Zeltser develops teams, solutions, and programs that use information security to achieve business results. Over the past two decades, Lenny has been leading efforts to establish resilient security practices and solve hard security problems. As a respected author and speaker, he has been advancing cybersecurity tradecraft and contributing to the community. His insights build upon 20 years of real-world experiences, a Computer Science degree from the University of Pennsylvania, and an MBA degree from MIT Sloan.

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